DELIVERY
AT KAMIKAZEBOARDING.COM, WE AIM TO SEND ALL ORDERS MADE BEFORE 3PM OUT ON THE SAME DAY THEY ARE PLACED, DEPENDING UPON CURRENT STOCK LEVELS. ANY ORDERS PLACED AFTER 3PM WILL BE SENT OUT ON THE NEXT WORKING DAY. IF THERE IS A DELAY TO YOUR ORDER FOR ANY REASON, WE WILL LET YOU KNOW.OUR CHOSEN COURIER FOR DELIVERY IS EITHER ROYAL MAIL OR PARCEL FORCE DEPENDING ON QUANTITY ORDERED. ALL DELIVERY ESTIMATES ARE BASED ON STANDARD WORKING DAYS (MON-FRI) ALL UK DELIVERIES ALLOW 2-3 WORKING DAYS FOR ALL IN STOCK ITEMS. FOR DELIVERIES OUTSIDE THE UK ALLOW 5-7 WORKING DAYS FOR IN STOCK ITEMS.
POSTAGE WORLDWIDE
IF YOU WISH TO PURCHASE MORE THAN ONE GARMENT THEN THE SHIPPING ESTIMATOR WILL AUTOMATICALLY CALCULATE THE COSTS DURING THE CHECKOUT.FOR MORE INFORMATION PLEASE EMAIL: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SECURITY POLICY
WE UTILISE INDUSTRY-STANDARD SECURE SOCKETS LAYER (SSL) TECHNOLOGY TO ALLOW FOR THE ENCRYPTION OF POTENTIALLY SENSITIVE INFORMATION SUCH AS YOUR NAME, ADDRESS AND OTHER CRITICALLY SENSITIVE INFORMATION LIKE YOUR CREDIT CARD DETAILS. INFORMATION PASSED BETWEEN YOUR COMPUTER AND OUR WEB SITE CANNOT BE READ IN THE EVENT SOMEONE ELSE INTERCEPTS IT. THIS TECHNOLOGY INCLUDES THE FOLLOWING FEATURES:
• AUTHENTIFICATION – THIS ASSURES YOUR BROWSER THAT YOUR DATA IS BEING SENT TO THE CORRECT COMPUTER SERVER, AND THAT THE SERVER IS SECURE.
• ENCRYPTION – THIS ENCODES THE DATA, SO THAT IT CANNOT BE READ BY ANYONE OTHER THAN THE SECURE SERVER.
• DATA INTEGRITY – THIS CHECKS THE DATA BEING TRANSFERRED TO ENSURE IT HAS NOT BEEN ALTERED.
PRIVACY POLICY
KAMIKAZE BOARDING RECOGNIZES AND RESPECTS YOUR RIGHT TO PRIVACY AND AS SUCH, WE WILL TREAT ALL PERSONAL DETAILS AND INFORMATION AS PRIVATE AND CONFIDENTIAL AND WILL NOT RENT OR SELL YOUR PERSONAL DETAILS OR DISCLOSE THEM TO ANY THIRD PARTIES UNLESS REQUIRED BY UK LAW. WE BELIEVE IN UPHOLDING YOUR PRIVACY AND ARE COMMITTED TO PROTECTING THE SENSITIVE INFORMATION OF ALL OF OUR VALUED CUSTOMERS. WE HATE SPAM AS MUCH AS YOU BUT WILL CONTACT YOU FROM TIME TO TIME WITH OUR NEW PRODUCTS WE THINK YOU WOULD LIKE TO SEE.
OUR PRIVACY POLICY APPLIES TO ALL PERSONAL INFORMATION RECEIVED, VIA EMAIL ENQUIRIES, ONLINE PURCHASES, MARKETING LIST AND ALL NEWSLETTER SUBSCRIPTIONS. OUR NEWSLETTER SUBSCRIPTION IS BASED ON AN OPT-IN BASIS AND YOU CAN UNSUBSCRIBE AT ANY TIME ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
DISCLAIMER
AVAILABILITY
ALTHOUGH WE DO EVERYTHING IN OUR POWER TO ENSURE THE CONTENT OF THE WEBSITE IS CURRENT; OCCASIONALLY ITEMS MAY BE OUT OF STOCK. IF ANY PART OF YOUR ORDER IS UNAVAILABLE, WE WILL EMAIL TO INFORM YOU AND YOUR CARD WILL ONLY BE DEBITED THE AMOUNT OF THE AVAILABLE ITEMS.
COLOURS
WE DO OUR BEST TO ACCURATELY REPRESENT THE ITEMS IN OUR PHOTOGRAPHY. HOWEVER, AS WE HAVE NO CONTROL OVER OUR CUSTOMERS’ MONITOR SETTINGS (COLOURS, RESOLUTION, ETC.) WE CANNOT GUARANTEE COLOURS WILL BE EXACTLY AS THEY APPEAR ON OUR WEBSITE. FURTHERMORE, SOME OF THE ITEMS WE SELL HAVE A ‘VINTAGE’ OR ‘DISTRESSED’ FINISH WHICH COMMONLY HAVE SOME VARIETY IN PRODUCTION.
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, SIMPLY EMAIL US AT This e-mail address is being protected from spambots. You need JavaScript enabled to view it AND RETURN THE ITEM OR ITEMS TO US IN THEIR ORIGINAL CONDITION* WITHIN 14 DAYS OF RECEIPT. WE WILL ISSUE A FULL REFUND UPON RECEIPT AND EXAMINATION. IF YOU REQUIRE A DIFFERENT PRODUCT YOU WILL NEED TO PLACE A NEW ORDER ONLINE AND RETURN THE ORIGINAL ITEM FOR A REFUND. DELIVERY CHARGES ARE NON-REFUNDABLE UNLESS YOU HAVE RECEIVED A FAULTY OR WRONG ITEM FROM US.
WE WILL NOT ENTERTAIN RETURNS THAT HAVE BEEN SOILED, TORN OR DAMAGED DUE TO INCORRECT WASHING.
NOTE: WHEN TRYING ON ITEMS OF CLOTHING, PLEASE ENSURE THAT YOU ARE NOT WEARING PERFUME / AFTERSHAVE OR A DEODORANT WHICH MAY LEAVE A SCENT OR MARKS ON THE ITEM. WE WILL BE UNABLE TO ACCEPT THE RETURN OF ANY ITEM WHERE THERE IS EVIDENCE THAT THESE INSTRUCTIONS HAVE NOT BEEN FOLLOWED. THE ITEM MUST BE RETURNED IN ITS ORIGINAL PACKAGING WITH ANY ENCLOSED DOCUMENTATION.
IF THE ITEM YOU RECEIVED IS FAULTY OR IS NOT WHAT YOU ORIGINALLY ORDERED, PLEASE E-MAIL This e-mail address is being protected from spambots. You need JavaScript enabled to view it QUOTING YOUR ORDER NUMBER, YOUR NAME AND ADDRESS, DETAILS OF THE PRODUCT AND THE REASON FOR RETURN, AND WHETHER YOU REQUIRE A REFUND OR A REPLACEMENT. WE WILL THEN ADVISE ON HOW TO PROCEED WITH THE RETURN.
PLEASE ALLOW 2 WORKING DAYS FROM RECEIPT OF A RETURN FOR US TO PROCESS A REFUND. ONCE A REFUND IS PROCESSED YOU WILL RECEIVE AN EMAIL CONFIRMING THIS (THE EMAIL WILL BE SENT TO THE SAME EMAIL ADDRESS AS YOUR ORDER CONFIRMATION EMAIL WAS SENT). AFTER RECEIVING THE RETURN CONFIRMATION EMAIL, PLEASE ALLOW A FURTHER 5-10 WORKING DAYS FOR THE REFUND TO BE CREDITED TO YOUR ACCOUNT.
